Privacy Policy

Last Update: May 30, 2020

EXEL ALLIANCE INC. and its divisions, business units, affiliates and subsidiaries, respects and values the privacy of every individual, including suppliers, customers, and those who visit our Sites. We take great measures to ensure the privacy and confidentiality of personal information.

Executive Summary

This Privacy Policy applies to the collection, use and disclosure of Personal Information by Exel. It addresses the application of this Policy, providing and withdrawing consent, how we collect, use, retain and disclose Personal Information, and security safeguards. For information regarding what Personal Information may be collected, please see the “Collection of Personal Information” section below. For information regarding the parties to whom Personal Information may be shared, please see the “Limited Use and Disclosure of Personal Information” section below. For information regarding the purposes for which Personal Information may be collected, used or disclosed, please see the “Use of Personal Information” section below. For information regarding the risk of harm and other consequences, please see the “Security Safeguards’ section below. This Policy is broken into sections for ease of review, but should you have any questions or concerns regarding this Privacy Policy or your Personal Information, please contact the Chief Privacy Officer (see the “How to Contact Exel” section below).

Application of this Privacy Policy

EXEL Aliance INC situated strategeicaly in North America is a supply chain and export management & Services company of products for the residential, commercial, industrial & petrochemical, construction markets. EXEL collects Personal Information from customers, suppliers and other individuals in order to conduct its business, maintain records, and provide goods and services to these parties. For more information regarding our company, please see www.exelalliance.com

For the purpose of this Privacy Policy, “Personal Information” means any information about an identifiable individual. See the “Collection of Personal Information” section below for a more detailed explanation of why EXEL collects Personal Information. Personal Information does not include any information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work electronic address. This Privacy Policy applies to the collection, use and disclosure of Personal Information by Exel, including Personal Information we collect or receive through our various websites, webpages, social media sites and other digital media platforms and services (collectively, “Sites”).

The Sites contain links to or may be linked to by third-party websites or digital media platforms or services (the “Linked Sites”) that are not controlled or operated by EXEL. The Linked Sites are maintained by the third parties who have their own privacy policies and their own terms and conditions of use. This Privacy Policy does not apply to any of the Linked Sites and EXEL is not responsible for any Personal Information disclosed through those Linked Sites or for the privacy practices of any operators or sponsors of the Linked Sites. To determine how Personal Information will be treated when accessing or using the Linked Sites, you must read the website privacy policy, if any, that applies to each of the Linked Sites.

At times, with notice to you, we may partner with third parties in the course of delivering certain EXEL products and services. Any Personal Information disclosed to any third party for their purposes is dealt with in accordance with their privacy policies. Individuals are encouraged to review the privacy policies maintained by these third parties to understand how their Personal Information will be used by those entities.

Providing and Withdrawing Consent

Except where the law permits or requires, EXEL only collects, uses and discloses your Personal Information with your consent, which may be express or implied. By providing your Personal Information to Exel, accessing or using the Sites, or purchasing or selling any products and services from or to Exel, you are providing your consent that Exel may collect, use and disclose your Personal Information in accordance with this Privacy Policy.

Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain collection, uses and disclosures of Personal Information at any time by making a written request to the Exel Profit Centre with which you do business or Exel’s Chief Privacy Officer (see the “How to Contact Exel” section below). If you refuse or withdraw your consent, Exel may not be able to provide you or continue to provide you with products and services or may be unable to process returns, exchanges or refunds. If you wish to withdraw your consent, you may have to provide identification acceptable to Exel. Please note that we may need to retain certain information for recordkeeping or legal compliance purposes and/or to complete any transactions that you began prior to receiving your request. There may also be residual information that will remain within our databases and other records, which will not be removed.

Revisions to this Privacy Policy

Exel may, at any time without notice or liability, revise this Privacy Policy and post such revisions on the Sites. Such changes will take effect immediately upon posting. For your convenience, the last revised date of the current Privacy Policy will be posted at the top of this page. By continuing to interact with us following such changes, including by using our Sites, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, please do not continue interact with us, use or access the Sites or purchase or sell products and services to or from Exel.

Collection of Personal Information

Exel collects Personal Information in a variety of ways including directly from you when you provide it, indirectly from your devices and online use, and from other third parties. We describe these ways in more detail below.

From you directly: We may collect Personal Information when you provide your information to us directly. For example, Exel may collect information such as:

• Your name, email address, address, phone number, country of residence, password and other information that you provide to us when you purchase, order, return or exchange any of our products and services, request a quote or information about any of our products and services, request delivery, warranty or repair services, or provide us with comments or suggestions.
• Your name, email address, address, country of residence, phone number, qualifications for employment, employment history, education, assessments you complete, and reference and background check information when you apply for a job.
• Payment information, including payment card, account information and banking information on a cheque, if you make a purchase so that we can process the transaction.
• Financial and other information if you make an application for credit.
• Name, contact information and related information when you visit one of our locations, attend one of our events, sign up for a contest, complete a survey, place a service request (either online or over the phone), contact an employee at one of our Profit Centres or are injured on, or suffer or cause property damage on, EXEL’s premises.
• Images, movements, actions, or other identifiable information about our customers and other visitors may be captured by video equipment monitoring our properties. The purpose of such monitoring is to enhance security, safety and reasonable use and enjoyment by all lawful users of the property.
• Images, movements, actions, or other identifiable information about our customers and other visitors may be captured by video equipment monitoring our properties. The purpose of such monitoring is to enhance security, safety and reasonable use and enjoyment by all lawful users of the property.
• Images, movements, actions, or other identifiable information about our customers and other visitors may be captured by video equipment monitoring our properties. The purpose of such monitoring is to enhance security, safety and reasonable use and enjoyment by all lawful users of the property.

From your devices: We collect Personal Information from your devices (including mobile devices), including:

• Through our digital services, including our Sites, our software applications and social media pages.
• Automatically when you visit our Sites on your device. This information may include your Media Access Control (MAC) address, type of computer or device, screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the services you are using.
• Automatically when you visit our Sites, via cookies and other digital markers: